The SPE Bookstore is happy to accept returns within 30 days of receipt of your shipment.
If you would like to return an item, please contact Customer Service (firstname.lastname@example.org) for authorization. Please provide the following information:
- Order number and date
- Original payment method (credit card, check, wire transfer)
- Item(s) to be returned
- Reason for return
Once you receive an authorization for return, you will need to package the items and ship them to SPE (at your cost). Send returns to:
2552 Summit Ave, Suite 406
Plano, TX 75074 USA
When the items are returned to stock, SPE will process a credit for payments by credit card. For other payment methods, a customer service representative will contact you to discuss options for refunding the cost of the books or other items returned.
NOTE: Downloaded items cannot be returned.